Medix’ sole focus is providing you with access to the best personalised care for your treatment and recovery. It’s much more than just a second medical opinion.
Personal Medical Case Management is all about the reassessment of the medical case, planning, coordination, implementation and on-going supervision, to ensure best quality care.
As an AIA Health Insurance member you’ll be supported by your local personal medical case manager, a medical coordinator nurse and a 24/7 service centre. Your case manager will review your personal medical situation in detail, including any diagnosis or existing treatment plans. You will then receive a personal medical recommendation, based on the collective knowledge of an expansive network of leading local and international specialists; giving you peace of mind that you will receive the best medical advice.
The process is simple
You sign the consent forms and submit the relevant medical information to Medix.
Medix will appoint a doctor and supporting nurse to manage your case.
Your medical information and diagnosis will be evaluated by leading specialists. If further tests are required, Medix will help to arrange these for you*.
Your dedicated Medix team remains on hand to answer any medical questions you have during the first three months of your recovery.
Your progress is monitored.
You receive a consolidated medical recommendation and professional support to help you decide on your preferred course of action.
*Assessment and management of your eligible case by Medix is provided free of charge. If further tests, treatments, procedures or medications are required, additional charges may apply.